
Penny’s confidence download
Penny Haslam's confidence download
Here's a re-cap of some of the ideas I share in my sessions, plus some more for you to consider and share!
Confidence at work? It's not soft, it's strategic
All too often, confidence is seen as a personal burden to bear, something you have to work out on your own. But I believe we need to get over that idea, because confidence and self-belief is actually a people problem that we can all work to resolve.
It's not soft, it is strategic because when your place of work is full of confidence and self-belief, what can you do? Pretty much anything right?

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My best advice on how to build workplace confidence for you and your team.
1. Self-talk mastery
If you are thinking to yourself, 'what's self-talk?' well that's self-talk. It's the voice inside your head that can be useful, but it can also speak to us in ways we wouldn’t dream of speaking to our friends. So when you next catch yourself being self-critical, talk back to that voice. Watch my 2-minute video to help you identify, confront and extinguish (ICE) the negative internal narrative, or monologue, that can all to often hold you back.
Would your team benefit from a confidence boost? Penny Haslam's Confidence Keynote | Confidence Workshop
More on self-talk in the Penny Haslam Podcast.
2. Can you be a Yeti?
If you have the image of a Himalayan mythical creature in your mind's eye, apologies. My concept of being a Yeti is a powerful way to shift thinking on our personal potential. It is simply the practice of adding the word ‘yet’ to the closed statements that tell us we can’t or don’t or won’t. They are often applied to our attitudes, skills and knowledge. Typical examples include:
- I don’t understand these new regulations.
- I can’t find the time to eat more healthily.
- I’m not able to share my ideas in meetings.
Now go back and add ‘yet’ after each of those statements and feel the difference. It changes everything. From a cul-de-sac to a straight road ahead. Watch people’s faces when the penny drops – it’s joyful! And beyond ‘yet’ there are possibilities and useful actions to take that in turn, build confidence. For example:
- I don’t understand these new regulations, yet… I’m going to have a chat with a couple of colleagues about them.
- I'm no good at presenting in meetings, yet... I'm going to find someone who can help.
3. What are your Val-YOUs
Set aside some time to consider your values. What you stand for, what you believe in. Standing up for something is the foundation of confident behaviour and actions. Here's my list of ValYous, how about you make your own version on a post-it.
Listen to the podcast or read my blog: The value of val-yous: why reflecting on personal values can boost your colleagues confidence and sharpen decision making

4. Get bragging with a brag book

Despite the name, a brag book isn't about boasting. It's a practical way to collect wins, positive feedback, new skills and any small successes that deserve recognition.
Think of it as a personal record of progress, there to remind you or your team of your value whenever you need it most - like during performance reviews, job interviews or when prepping for that next big project.
5. How to say no at work

Let’s face it, saying no isn’t always easy, but it is a skill that can be learned and improved upon.
Whether it’s a colleague, a boss or that overly enthusiastic friend trying to rope you into something again, the pressure to say yes can feel overwhelming. However, when you want to make time for trying new things (taking action, like a yeti perhaps!) saying no to time-hoovering activity is crucial.
So, here’s my guide to navigating those tricky situations when you want to confidently say no at work. Keep these phrases handy, practice them out loud and wheel them out whenever you want to protect your boundaries at work!

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Finalist
Personnel Today
Learning and Development Supplier of the Year
2025

Finalist
Personnel Today
Learning and Development Supplier of the Year
2024

Finalist
Business Book Awards
Short Business Book
of the Year
2023

Finalist
Lloyds Bank Business Excellence Awards
Business Enabler
of the Year
2022

